"Application Name" Field not available on Requests filters

[abc1233]

Hi All,

When I'm trying to create filter to filter Requests I can't find the Application Name  available for filter or present as a column on the filter search results.

Application name is field on RITM and I want to apply that filter on Request.

What I need to do so that I can see "Application Name" column On list view of Request and will able to apply filter on Requests.

[Bert_c1]

Neither sc_request or sc_req_item is extended from the 'sys_metadata' ("Application") table. so how you see that field in a filter definition for sc_req_item is odd.

[abc1233]

Hi @Bert_c1 

But In my instance I could see "Application Name" under variables in RITM and I want to apply filter on "Application Name".

[Harsh_Deep]

Hello @abc1233 ,

Please refer this document and it will help you surely.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962438

Plz mark my solution as Accept, If you find it helpful

[Bert_c1]

@abc1233 ,

The 'item_option_new' ("Variables") table is a grand child of 'sys_metadata' ("Application") table. that is why you can see "Application" there.  If You want to see relationships with sc_request or sc_req_item tables, use a database view as described in the KB Harsh_Deep posted.