"Getting the first value of a field then populating it to another field"

Blitz
Tera Expert

Hello anyone knows how to implement this scenario.

 

When filling the "assign to" field of an incident form, the first value of the "assign to" must be copied & auto populates the "First Assignee" field, the first assignee field only captures the first value of the assign to, it must not be overwritten & the first assignee field is read only.

1 REPLY 1

Zach Koch
Giga Sage
Giga Sage

Here is a mock onChange client script, couple of things to note:

You'll need to the change the name of first_assignee field in the script to your field name
This also assumes that your first assignee field is a reference to sys_user, if it isn't then you'll need to get the user's name field value to put in that field.

ZachKoch_1-1727357605995.png

 

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