"Planning Console" Related Link on Project form only works 1 time unless I clear browser cache

Marlon Dale
Tera Expert

On my instance whenever I open up a Project record in the platform view and click on the "Planning Console" Related Link, it will only work once until I manually clear my browser cache again. Every other Related Link works perfectly fine, but "Planning Console" will only work once. 

Say I click on it from a Project record, hit back from the Project Workspace the Related Link opens, or go back to the Project list view to open a new Project record and click the "Planning Console" Related Link again then nothing will happen.

 

Any ideas what could be happening?

1 ACCEPTED SOLUTION

Had to modify the GlideAjax script as per this KB article from SN and also notice when comparing to my PDI there was a system property missing that the script include was checking if it was active.

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5 REPLIES 5

Joni V B
Tera Guru

Hi @Marlon Dale 


The planning console link is a client UI action that triggers the 'showGanttChartNew()' function.
In case it's not working, it's most likely due to a client side error. Have you taken a look in the browser console yet to see if there are any errors that can help you identify what the exact issue is?

Best regards,

Joni

Got this in the browser console

Joni V B
Tera Guru

@Marlon Dale ,

 

was the UI action ever customized? Can you compare the version and verify if the functionality is still out of the box?
If not, please share the code of the UI action.

 

Best regards,

Joni

Stuart Comstiv1
Tera Contributor

I have noticed a similar issue in our instances. Did you make any progress with this?