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04-13-2020 05:31 AM
Hi All,
Do we have the option of Radio buttons in Service Now forms on Platform UI?
Solved! Go to Solution.
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04-13-2020 06:36 AM
Hey Anubhav,
To create radio button in ServiceNow form, not on catalog form first you have to navigate to sys_glide_object table. search radio and make visible true. and then use that radio type in form.follow below screenshot.
In form design find field type as radio drag and drop
Incident form,
kindly mark Correct and Helpful if my answer is Useful.
Regards,
Indrajit.

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04-13-2020 05:56 AM
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04-13-2020 06:08 AM
So as I wrote in my comment below-- This is not a Catalog Form but a simple form for table entries.

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04-13-2020 06:51 AM
There is no such a type as radio for servicenow form but you can create checkbox for your multiple choices using True/False data type. and write client script that if any checkbox is tick then make all other check boxes read only.
Hope this will help.
Kind regards,
Akshata
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04-13-2020 07:30 AM
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04-13-2020 05:44 AM
Hi,
Radio button options are provided to as customisation in System properties UI properties [system_properties_ui].
1) Navigate to System Properties > UI properties
2) Check for "Maximum allowed choices displayed as radio buttons (exceeding this number will convert the list to a traditional choice-list)"
3) Enter the maximum number , after which a choice list will be shown on UI.
--
Now while creating form create a field with type choice and if the number of choices provided entered is less than the max value provided, UI will show radio button or it will show the regular choice list.
If it helps then please mark my answer Correct and Helpful.
Vishakha