Radio buttons on form
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‎09-15-2017 01:07 PM
Hello Gurus,
I browsed through several options on radio buttons. I'm looking for a ideas on how I can accomplish the below design on service now forms (Not the service catalogs).
It's a performance evaluation form where I will have 4/5 questions like I mentioned below.
I need to have these values captured for each question in a single field with the value (1/2/3/4).
Greatly appreciate your help!
1.
How did the FE/team respond to the customer request? | |
1 = BELOW EXPECTATION - Significant delays | 0 |
2 = MET EXPECTATION - Acknowledged the customer's request | 0 |
3 = EXCEEDED EXPECTATION - Acknowledged the customer's request | 0 |
4 = EXCEPTIONAL — Actively engaged with the customer to assess the need | 0 |
2.
How did the employee respond to the customer request? | |
1 = BELOW EXPECTATION - Significant delays | 0 |
2 = MET EXPECTATION - Acknowledged the customer's request | 0 |
3 = EXCEEDED EXPECTATION - Acknowledged the customer's request | 0 |
4 = EXCEPTIONAL — Actively engaged with the customer to assess the need | 0
|
3.
How did the Management respond to the overall request? | |
1 = BELOW EXPECTATION - Significant delays | 0 |
2 = MET EXPECTATION - Acknowledged the customer's request | 0 |
3 = EXCEEDED EXPECTATION - Acknowledged the customer's request | 0 |
4 = EXCEPTIONAL — Actively engaged with the customer to assess the need | 0
|

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‎02-06-2024 10:08 PM
I know this is an old post but this looks like a survey would be ideal for this.