Read only access to Workflows

[Rana5]

Hi Everyone,

I hope your day is going well!

I wanted to check if we can provide a read only access to workflows. The user(s) should be able to view all existing workflows and all the activities used within; however, cannot create and update any workflow.

Thank you!

Regards,

Rana

[Mike_R]

You can try the solution suggested here

https://www.servicenow.com/community/developer-forum/is-there-a-way-to-grant-read-only-access-to-the...

[Rana5]

This one does not work. User is able to view the workflow and the activity blocks; however, not the content of the blocks. I need to user to have the access there as well. Thank you!

Regards,

Rana

[Mike_R]

Hmm, you'll likely need to create/modify the read ACL on the wf_activity table. 

instanceName.service-now.com/nav_to.do?uri=sys_db_object.do?sys_id=8bc022aea5340110c0a0e1db2cdc95db

Is a a visible solution to just give this user(s) read only admin access in a Test environment instead?

[Rana5]

I would give this a try. Initially I had created a new role called workflow_viewer and added this to the wf_workflow table's Read ACL, did not work at all. Let me check if the combination of Publisher and updated wf_activity Read ACL can make it work.

Thank you!

Regards,

Rana