I have been several posts on this topic, and I have tried the suggestions but still cannot seem to make a record producer public. I would like users to be able to submit the record producer via a Service Now Portal without logging in. I have:
-1.Added a record producer to the Service Catalog.
2. Created a User Criteria with role public and added it under Available For on the Record Producer.
3. Created variables on the Record Producer with Read/Write/Create roles set to public
4. When i submit a record producer without logging in I received an alert message notification(" ErrorSomething went wrong and your request could not be submitted. Please contact your system administrator") and I have to do this task without rest api method .
Is There Any Other Option to Achieve This work (EXCEPT REST API).Please Help So That I can Complete this Work .I have mentioned a link below.
@sanjeet1245 Just tested this and it seems that your user doesn't have access to access your submit_producer API. It is throwing 401 Unauthorised access error.
Check the access permissions for the public user and see if they can create a record on the table mentioned on the table field of the record producer form.
@Ankur Bawiskar thank you for your response, can you please help me where to find the redirection logic, I have icon link on login page, which is pointing to Record Producer, once I click on it, it is still remaining on login page.
@sanjeet1245 Just tested this and it seems that your user doesn't have access to access your submit_producer API. It is throwing 401 Unauthorised access error.
Check the access permissions for the public user and see if they can create a record on the table mentioned on the table field of the record producer form.
