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ServiceNow PDI Instance issue

Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 3-4 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update...

Agent Chat Transfer – Translation Between Agents

I have a questions regarding Agent Chat in Workspace after transferring a chat between agents:   Agent 1 (English) transfers a chat to Agent 2 (Dutch).Messages sent by Agent 2 are displayed in Dutch for Agent 1 and are not translated to English.How...

George_1 by Tera Guru
  • 112 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Impact Application Guided Setup

Would any know when following the guided setup on our dev, test, and production ServiceNow Instances if we need to run the Sync & Migration step on the Dev and Test instances? Not finding documentation that says you need to do this step on each insta...

Personal Developer Instance stuck after release

I released my Personal Developer Instance (dev266873) yesterday. Since then, my instance has remained unavailable. The Developer Portal displays:"Your PDI is temporarily unavailable due to an infrastructure issue."All instance actions (Wake Instance,...

PDI Scheduled for Reclamation Despite Daily Usage

My Personal Developer Instance (dev226319) has been scheduled for automatic reclamation due to inactivity. However, I actively use this instance every day for development, including creating tables, records, business rules, client scripts, Script Inc...

KusumP by Tera Contributor
  • 401 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to open Additional actions context menu in ATF

Hi everyone, I'm trying to test the export to PDF functionality within an ATF by using the context menu, however, I am unable to find the Component in the custom UI to open the menu, I can access the menu items if I manually click the Additional acti...

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Aeden Frost by Tera Contributor
  • 4032 Views
  • 4 replies
  • 1 helpfuls

planning tab under project workspace

Hi,On the project task table, I have made changes in its dictionary by removing the choice of None. It was a dropdown with none and I changed that option and want it show default value always which is Opex. In Classic view, it works fine. But in "Pro...

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shikhakhann by Tera Contributor
  • 325 Views
  • 3 replies
  • 0 helpfuls