Hello Team, My Personal Developer Instance (PDI) dev400774 was working correctly on Friday. Since yesterday, the instance has been showing as Offline in the Developer Portal. When I try to access:https://dev400774.service-now.com/login.do I receive t...
Hi Everyone, I am creating custom workspace through UI Builder, on the landing page it asked me for Roles and i put Canvas_User and clicked on save, after saving the records i'm unable to see the roles and it is showing the roles as empty.Can anybody...
Hi Everyone,On the Incident table, I need to dynamically populate the Resolution Code choices based on the Category selected.I have written a Client Script that works perfectly fine in the Native UI, but it does not work in the Now Agent Mobile App.W...
How do we remove an option in the Workspace drop menu? There is no "Active" choice and we don't want to delete it. I guess I'm asking of there is an "easy, no code" way . (in AUS)
How to uncheck / hide all activities on a form by default for all users. later they should be able to select or filter activities as per their requirement
Hi In esc portal page i added search sources as knowledge base and in knowledge base which kb should be visible in portal. In esc portal in homepage search if i search for a article(article is part of kb tagged under employee center portal record rel...
Dear Community,I am using Dev instance and due to weekend, I did not logged in. Its only 3 days since I logged in last. Now, it shows offline and after clicking refresh it's not getting Active. The URL is also not working and History is also missing....
In a controlled test on an Australia PDI, I introduced a deliberate TypeError in an onLoad Client Script on the Incident form. The platform caught it and logged it at log level, not error. Live in the console, I could attribute it — the stack named t...
Hello Team, My Personal Developer Instance (dev413522) is stuck in Offline state. Symptoms:- Instance URL: https://dev413522.service-now.com- Error displayed:"Bad Request - This combination of host and port requires TLS."- Developer Portal shows the ...
Hello Team, I am doing the integration with Azure AD with SCIM plugin for user provisioning and completed the steps till connection, Azure AD is successfully connected with ServiceNow but when we try to create one user the getting error any sort of p...
We have enabled the OAM Survey integration in ServiceNow and completed all the required setup activities, including:Registered the application in AzureCreated and configured the new AM provider in ExchangeHowever, we are unable to find documentation ...
Hi everyone,We are currently on the Zurich release and looking at the Subscription Dashboard > Instance Entitlements tab.We can see the purchased/licensed entitlements, but we don’t seem to see the actual licences consumed/used for ITSM and SPM.Has ...
Hello,I'm a new user, and need some guidance. Can anyone help explain why some closed cases in ServiceNow show the "Closed By" field as blank (empty) instead of displaying the name of the agent who closed the case? Thank you,
Our Cybersecurity team uses ServiceNow Security Incident Response (SIR) on the Australia release and would like to use Microsoft 365 Copilot Premium to query SIR data for incident summaries, trend analysis, reporting, and executive insights. What out...
Hello,I wanted to bring a catalog item to first position in popular requests of employee center portal and move a catalog item to last position. Is it possible to change the order of catalog items in popular requests? Can anyone guide me through this...
