Record Producer to create new change and apply template to the change

[bwilson2]

I have created a Record Producer in the service catalog that contains a Lookup Select Box that shows a list of templates by their short description. What I would like to happen is when the user selects a template from the Lookup Select Box a new change is created and the specific template they selected is applied to the newly created change. Right now I have a template statically assigned in the tab labeled "Generated Record Data" in the record producer screen. So no matter what template they select from the Lookup Select Box, the template that I have statically assigned is applied to the change that is created.

Is there a way to apply the template that the user selects from the Lookup Select Box to apply to the new change, using a record producer?

Ex: Lookup Select Box options:

        Template A

        Template B

        Template C

If the user selects Template C, then Template C would be applied to the new change created by the Record Producer. I know this could be accomplished using multiple Record Producer's, one for each template. However, I am wondering if I could accomplish this using a single Record Producer.

Any suggestions?

[Michael Ritchie]

You should be able to do this in the record producer script.

Creating a Template - ServiceNow Wiki

Remove the hard coded template from the record producer and then in the script put something like following near the end of your script:

current.applyTemplate(producer.VARIABLENAME);

[bwilson2]

Ok. I had been reading that Wiki and I think this suggestion makes sense. Noob question of the day...how do I navigate to the record producer script to edit it?

[Michael Ritchie]

No worries!   Go to the record producer you are working with and its in the What it will contain section (or tab if you prefer tabs) in a field called Script.   'current' is the record it is producing while 'producer' is the data from the record producer and the variables can be used by producer.VARIABLE-NAME.

[bwilson2]

Great, I had found that screen earlier and kept missing it. Now I have gotten the script logic to behave how I am wanting by using   current.applyTemplate("TemplateNameHere"); however I need to adjust it to consider which option the user clicks on using the Lookup Select Box. What I am wanting to accomplish:

Lookup Select Box options:

Template A

Template B

Template C

When the user makes their selection from the Lookup Select Box then the script should applyTemplate(userSelection);

How might I accomplish this using JavaScript within ServiceNow?