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Record Producer

nameisnani
Mega Sage

Hi Team ,

 

can anyone please help me here . 

 

We have a record producer ' Create Incident ' .

 

If user Select -

 

What is not working  >> Applications 

Application Name >> Anything 

 

If We submit the incident .

nameisnani_1-1713257936320.png

 

 

But if you see here -

 

Application name is Blank in platform , IDK why this issue .

 

nameisnani_2-1713258089501.png

 

 

nameisnani_0-1713258221667.png

 

nameisnani_0-1713258279524.png

 

can anyone please help me here , what check i have to check .

 

Thanks

Sunil

 

 

2 ACCEPTED SOLUTIONS

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Change your variable to a reference and it should work then.

Test and reply.

 

-Anurag

View solution in original post

Dhananjay Pawar
Kilo Sage

Hi,

This issue is because of type mismatch, On incident table field type is reference and on record producer it is look up box.

You need to change it to the reference on record producer then it will get map.

 

Thanks,

Dhananjay.

View solution in original post

2 REPLIES 2

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Change your variable to a reference and it should work then.

Test and reply.

 

-Anurag

Dhananjay Pawar
Kilo Sage

Hi,

This issue is because of type mismatch, On incident table field type is reference and on record producer it is look up box.

You need to change it to the reference on record producer then it will get map.

 

Thanks,

Dhananjay.