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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreDeveloper Advocate BlogMore Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!More Calls. More Build...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MoreDeveloper Passport blogDeveloper Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia ReleaseRead MoreDeveloper Passport blogServiceNow Flows in the Australia Release | Developer PassportOn today's episode of ...Read MoreDeveloper Passport blogUI Updates you've been waiting for! Developer Passport: AI Experiences Part 1Australia Release: Mod...Read MoreDeveloper Passport blogNew UI Interactions! Developer Passport: AI Experiences Part 2If you’ve spent any ti...Read MoreDeveloper Passport blogReleaseOps in the Australia Release | Developer PassportIf you've ever coordinated a big ServiceNow deployment...Read MoreDeveloper Advocate BlogZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumVirtual Agent Timeout issue – Call not transferring to another agent in Service Operations WorkRead MoreDeveloper forumUnable to create list view with dot walk fieldsCreated a data source with CMDB Query Builder. Based o...Read MoreDeveloper forumConfigure Sharepoint Online SpokeCould someone please tell me if there are any tutorials on configuring
Microsoft Sh...Read MoreDeveloper forumThere is no Problem or Change Management in PDIHi,I don't see any Change or Problem modules in PDI. C...Read MoreDeveloper forumCan we upload empty files in servicenowHi all,In workspace can we attach empty files which has 0kb file size,
does Service...Read MoreDeveloper forumClarification Needed: CSA Exam Release Version Transition (Zurich to Australia)Hi Everyone,I complete...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.SPM eventsOD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform
January 24-June 24, 2026
8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platformRead MoreSPM eventsOD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over TimeNow available on-deman...
January 24-June 24, 2026
8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-timeRead MoreSPM eventsOD Podcast: Measuring What Matters: Establishing Value for SPMAvailable now on-deman...
January 24-July 24, 2026
8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-…Read MoreFederal and U.S. Public Sector SNUGServiceNow Government Forum 2026: Watch On-DemandGovernment Forum is over. The Insights are just gettin...
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5:00 AMVirtualRead MoreHRSD eventsOn-Demand | How to Make AI Work for People: A 3-Part Executive Exchange SeriesHow to Make AI Work fo...
June 10-June 24, 2026
8:00 AMhttps://info.servicenow.com/EX-Acquisition-Series.html?referenceSource=communityRead MoreSAM eventsVirtual Experience: From AI pilot to enterprise: What works, what breaks, and how to close the gap
June 24, 2026
5:00 AMVirtualRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
Learn MoreApplication DeveloperYou’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination.Learn MoreTechnical Project ManagerYou love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success.Learn More
Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Hi Community, I am facing an issue with ServiceNow Virtual Agent call routing. When a call is made to a Service Desk agent via Virtual Agent, the call is not automatically getting routed/transferred to another available agent when required.From initi...
Could someone please tell me if there are any tutorials on configuring Microsoft SharePoint Online Spoke? If so, please send for me some doc so I can read. Thank you guys!Regard.
Created a data source with CMDB Query Builder. Based on that I've created a multi level pivot table. The column in the table is a dot walked field. When selecting a record in the table a list view is opened. On that list view it is not possible to in...
When previewing the update set batch on the Zurich instance, I am getting 4 preview errors under the "Preview Problems for Batch" tab.Error Message:Could not find a record in wf_workflow for column workflow referenced in this update.Could not find a ...
Hi,How we can track usage of Platform Analytics dashboards.We want to see, who all are the users are using dashboard's of Platform Analytics.Where we can get this information? Thanks.
Hello, I just created an UI Script to standardize the popup in my portal.The code will be something like: var OER_ModalUtils = (function() { /** * @typedef {Object} PopupConfig * * @property {'info'|'confirm'} type * - 'info' : si...
Hi Everyone,I completed my RiseUp training this past April and am preparing to take my Certified System Administrator (CSA) exam. I did all of my preparation and hands-on practice based on the Zurich version.I am planning to schedule my exam soon, bu...
We are a team which wants to configure operations paging with the following criteria:Any new incident routed to our specific assignment group or any other assignment group beside the service desk results in a sms page to specific members. We've been ...
Hi everyone,I am building a scoped application intended for the ServiceNow Store. The app creates tickets on the standard global change_request table.The RequirementI need to make the global assignment_group field read-only on the Change Request form...
HelloWe have a requirement to improve the user experience of a BCM BIA Smart Assessment form. The current assessment contains multiple questions and the business would like a more streamlined presentation of the information.We are interested in under...
Hello All, I have a custom application build using App engine studio. I need to move the state of task to different states like WIP, Pending Review, Reviewed, Pending Approval etc. Should we create UI action to do the state changes or any other Low C...
Exploring the latest ServiceNow platform features! Let's examine the Processing Framework and how it affects Platform Queue Behaviour. Problem: When creating an event registry for a custom queue (following the steps at https://www.servicenow.com/d...