User Activity

Hello Team, How can an user has option for Global Search? What kind of Role is required? Is that a licensed role?If not what are the steps to provide Global Access to an user? Please help. Thanks.  
Hello Experts, We have some requirements to auto assign a Ticket to a Group member based on email containing some words. We do have about ~ 40 mapping records for this. Can Advanced Work Assignment functionality come in handy for this requirement or ...
Hello experts, Just a quick question. Is HAM plugin available to install in PDI for practice?  I searched but couldn't find one. Please help me out if there is a way to install HAM plugin on PDI.  Thanks, Sunny. 
Team, We are implementing discovery for Hitachi storage servers. I believe model is DS120. Has anyone being successful running discovery for it? If yes please advise what is the approach and the steps you have taken?   ServiceNow documentation talks ...
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