Reference custom table values not getting populated properly on backend view of catalog item.

Harsha34
Tera Expert

Hi all,

 

I have a Project Type field with Project based and non project based choices, when I select project based, project code and names come respectively.

Project Based-> Project code (reference to custom table ) and Project Name(Read Only-> lookup select box to custom table.

 

This whole functionality is working fine on esc portal but not on backend glideapp.

This backend view comes when we click on "Try it" on a catalog item. Below is the screenshot. The values are not coming synched in backend as it is on esc.

Harsha34_0-1731064141562.png

Thanks in advance for your response and suggestions.

 

Regards

 

 

4 REPLIES 4

Amit Verma
Kilo Patron
Kilo Patron

Hi @Harsha34 

 

Can you please explain your issue in detail ? What do you mean when you say that values are not in sync ?

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Hi Amit,

 

I meant to say that on ESC portal I can see that the project code and project name values are getting fetched properly from the custom table and as per reference qualifier but it is not getting fetched properly when I see the backend, that is when clicking on 'Try it'.

 

Not fetching properly means, only one project code is visible for all users and project name is not getting auto populated in backend. 

Note: This issue is not coming on portal/esc.

 

If this issue is not on portal and coming on backend then what could be the cause?

Thanks

@Harsha34 

 

Can you please share the reference qualifiers ?


Please mark this response as correct and helpful if it assisted you with your question.

I guess the reference qualifiers are working fine this is why it is working on ESC and portal. There is some other reason I guess, for not working in UI Page, if you could help me out?

Regards