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Reference field in transform map does not accept display name

Alison11
Mega Expert

‎08-12-2020 08:49 PM

Hello,

 

I'm currently making a transform map to bulk upload requests - requests are already being inserted however, I need the ff requirements:

  1. Link the request to an existing Incident (scoped app)
  2. Get the "requested for" value from the source file (excel)

 

My issue now is that the transform map doesn't accept the display values from the excel file and instead only accepts it if the source value is the sys_id - which we don't want since other users won't normally get the sys_id of the records themselves.

 

Is this issue mainly because the reference fields are being maintained in the scoped app and my transform map is in the Global app?

 

Thank you in advance!

 

Regards,
Ali

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Alison11
Mega Expert
In response to MrMuhammad

‎08-12-2020 11:43 PM

Hello Sharjeel,

 

Checked the permissions and create/write is allowed for cross scope privileges.

 

Yes, target field is already set too. Not sure if I need to have any addition configurations.

 

Thanks!

Alison

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