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Role to edit time worked entries in cases and incidents.

brandon_bakowsk
Tera Contributor

image_2024-11-22_111014210.pngScreenshot 2024-11-22 111101.png


Admins have the ability to delete or edit time entries in a case like this case shows, I need to know what role specifically allows this to give managers the ability to edit these time entries without giving full admin perms.

1 REPLY 1

jcmings
ServiceNow Employee

According to the docs:

The project_manager and the resource_manager roles contain the timecard_approver role in the base system. However, the timecard_approver role can also be used independently without these roles.