Refresh the VA web Client after setting language preference

[krohan]

Hello,

I have created a topic that asks users to select their preferred language if not already set. It then sets the user language preference to the language user has selected. I expect the VA conversation to continue in the language user has selected. And the live agent conversation should also be in the selected language.

I have set the sys prop 'com.glide.cs.preserve_requester_language_on_refresh' to false as described in KB Virtual Agent Conversation Language Behavior - Support and Troubleshooting (servicenow.com).

But the conversation still continues in English. 

How can this be achieved? 

Thanks.

[krohan · Accepted solution]

This worked 

https://www.servicenow.com/community/virtual-agent-nlu-articles/real-time-language-switcher-in-virtu...

vaVars.global_requester_session_language