Regarding Service Catalog

VishaalRanS · ‎10-22-2024

Hi everyone,

How can I customize the Service Catalog to include conditional fields based on user input?

Regards

Vishaal

Hitoshi Ozawa · ‎10-22-2024

If it's a simple condition, can use Catalog UI Policy.

If it's complex, can use Client Script.

Need further details on what and how you want to customize.

Sai Krishna6147 · ‎10-22-2024

You can Customize the Service Catalog to include conditional fields:

For more complicated conditional logic, use client scripts where as for simpler logic, use UI Policies based on user input.
Ensure that mandatory fields are only required when necessary based on the user input to avoid blocking the submission.

NOTE: The catalog item should always be thoroughly tested to make sure the conditional logic functions in a variety of scenarios and user inputs.

Sanjay191 · ‎10-22-2024

Hello @VishaalRanS
Could You give me more explaination on this to understand better what's your requirement ?

Thank You

Hitoshi Ozawa · ‎10-22-2024

If it's a simple condition, can use Catalog UI Policy.

If it's complex, can use Client Script.

Need further details on what and how you want to customize.

Sai Krishna6147 · ‎10-22-2024

You can Customize the Service Catalog to include conditional fields:

For more complicated conditional logic, use client scripts where as for simpler logic, use UI Policies based on user input.
Ensure that mandatory fields are only required when necessary based on the user input to avoid blocking the submission.

NOTE: The catalog item should always be thoroughly tested to make sure the conditional logic functions in a variety of scenarios and user inputs.