Regarding to display CI name and serial numebr in same field

[Avinash_M]

Hello Team,
I have a requirement in service catalog, The CI name and serial number of same CI should be visible in CI field.
Example: CI - Serial number (abc1234 - 009988776).
Is it possible? I have written script include client callable over reference field type but its not working,getting serial number in log but its not setting up over CI Name field, is there anyways?

[Dr Atul G- LNG]

Do you mean two values in two columns, or do you want to search based on any one of these values? If it’s the first case, then I think you need to concatenate and store those values in a third field. If it’s the second case, you’ll need to add an attribute.

[Avinash_M]

Hi @Dr Atul G- LNG  - yes I should display over the same field, i have used the following variable attribute, i could see in drop down both serial number and CI name but once I select the CI then I can see only serial number. 
variable attrbute:ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=name;serial_number

[Dr Atul G- LNG · Accepted solution]

Hi @Avinash_M 

Yes, that is expected. In a variable, only one value will display, and that’s based on the display value. You can search using two values, but the display will always be based on one value.”

[Avinash_M]

yes, but through script include and client script i can able to display over the same field, thanks for your response.