Regular Expression not Working in Service Portal

[vijay39]

Hi all,

I have written a client script, which does not allow special characters like below

var value   = /^[a-zA-Z.1-9-_]+(\s+[a-zA-Z] )?$/.test(newValue);

In Service Now main UI, it is working good, like if i give space before the input of a field, it is showing alert not to enter special characters, but in service portal, that alert is not poping up. where could be the problem? Can someone help me on this?

Note: UI type is selected All

and Scope is also Global

Thanks in advance

Vijay

[Mark Roethof]

Hi there,

Is your question solved with this? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

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LinkedIn

[Mark Roethof]

Hi there,

Is your question solved with this? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

---

LinkedIn

[rad2]

Hello,

Service Portal seems to be stripping the leading and trailing spaces. 

Try checking the value after being saved, it shouldn't have the leading and trailing spaces

Hope this helps!