Related List columns not changing for everyone

F_bio Santos · ‎03-12-2024

Hi everyone, I changed the columns on a "related list" using the "list layout" but for the other users it has not changed. does anyone knows why ?

(I get this message when Im editing the "List Layout")

swathisarang98 · ‎03-12-2024

Hi @F_bio Santos ,

After changing column Try clicking on "reset to column default"

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

View solution in original post

Dr Atul G- LNG · ‎03-12-2024

Hi @F_bio Santos

I tried in my PDI on Inc -- Task SLA and it is same for all now. Are you trying in natve view or in SOW?

Try cache.do

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

swathisarang98 · ‎03-12-2024

Hi @F_bio Santos ,

After changing column Try clicking on "reset to column default"

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang