Related List has two new buttons

Community Alums · ‎04-07-2024

Hi All, I have a requirement to hide the 'New' button on 'the'requested item' related list. But on the related list, I'm seeing two new buttons, and if I select omit new button, then only one new button is hidden.

any help is appreciated.

Thank you

Dr Atul G- LNG · ‎04-08-2024

Change Plugin.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Community Alums · ‎05-15-2024

Hi @Dr Atul G- LNG
I repair the below plugin
com.snc.change_request-Change Request
still noy able to mitigate issue. is there any specific plugin?

Dr Atul G- LNG · ‎05-15-2024

Hi @Community Alums

In this case, log a Now Support case , as plugin repair should fix this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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singharmeet · ‎04-08-2024

Hi,

It seems one of the New button is coming from OOB UI action meant for that related list.

Another one might be coming from another UI action applied on list banner and the same table that of related list.

Please check all the UI Actions with name New on the table of related list records where this checkbox is checked, and add below condition on that UI Action:

!RP.getListControl().isOmitNewButton()

Please mark reply as Helpful/Correct, if applicable. Thanks!

Community Alums · ‎04-08-2024

Hi @singharmeet
I checked table UI actions there is no duplicate UI action for 'new' button