Remote File Importer (trough mid server / cloud sherpas solution)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-08-2018 04:21 AM
Hi,
I am currently experiencing issue withe Remote File Importer by using mid server.
The midserver script include (CSMIDServerRemoteFileImport) is not working. The ecc queue states that there is an issue when calling the script.
Does anyone have an updated working version from istandbull and higher? Currently running on Kinston
Best regards
Tim Boelema
- Labels:
-
Integrations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-08-2018 06:33 AM
Hi Tim,
What error you are getting in logs?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2018 09:10 AM
Hi Ankur,
Please let me know if you have debugged this issue. I am facing this issue on Kingston. And this is the first time I am trying out this update set.
Thanks,
Poornima
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2018 12:34 AM
Ankur,
In the ECC QUEUE i get a response:
>Evaluation error: Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2
1: var remoteFileImport = new CSMIDServerRemoteFileImport();
==> 2: remoteFileImport.getRemoteFileAndUploadToInstance()
In the logs i get the following errors (screenshots in attachment):
Error 1
com.glide.db.impex.datasource.DataSourceException: Data source record for sys_data_source.dc18b6f6db2e138009948e6868961968 not found
Error 2:
com.glide.processors.ImportProcessorWorker: com.glide.db.impex.datasource.DataSourceException: Data source record for sys_data_source.dc18b6f6db2e138009948e6868961968 not found: com.glide.db.impex.datasource.DataSource.getDataSourceGR(DataSource.java:238)
com.glide.processors.ImportProcessorWorker.startWorker(ImportProcessorWorker.java:303)
com.glide.processors.ImportProcessorWorker.loadDataSource(ImportProcessorWorker.java:183)
com.glide.processors.ImportProcessorWorker.startWork(ImportProcessorWorker.java:104)
com.glide.worker.AbstractProgressWorker.startAndWait(AbstractProgressWorker.java:123)
com.glide.worker.HierarchicalProgressWorker.startAndWait(HierarchicalProgressWorker.java:35)
com.glide.worker.BackgroundProgressJob.execute(BackgroundProgressJob.java:54)
com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:103)
com.glide.schedule.JobExecutor.execute(JobExecutor.java:89)
com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:223)
com.glide.schedule.GlideScheduleWorker.lambda$process$77(GlideScheduleWorker.java:162)
com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:162)
com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:73)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2018 05:38 AM
you have it working on an Istanbul instance right?
Could you give me your versions of the following 2 script includes:
CSMIDServerRemoteFileImport
CSRemoteFileImport
best regards
Tim
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2018 09:29 AM
Hi Ankur/Tim,
Even I am having the same issue on Kingston. Never tried on other versions though.
Error:
>Evaluation error: Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2
1: var remoteFileImport = new CSMIDServerRemoteFileImport();
==> 2: remoteFileImport.getRemoteFileAndUploadToInstance()
Thanks,
Poornima