Remote File Importer (trough mid server / cloud sherpas solution)

Tim Boelema
Tera Contributor

Hi,

 

I am currently experiencing issue withe Remote File Importer by using mid server. 

The midserver script include (CSMIDServerRemoteFileImport) is not working. The ecc queue states that there is an issue when calling the script. 

Does anyone have an updated working version from istandbull and higher? Currently running on Kinston

 

Best regards

 

Tim Boelema

 

15 REPLIES 15

Hi Tim,

What error you are getting in logs?

Regards

Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

Please let me know if you have debugged this issue. I am facing this issue on Kingston. And this is the first time I am trying out this update set.

 

Thanks,

Poornima

Tim Boelema
Tera Contributor

Ankur,

 

In the ECC QUEUE i get a response:

 

>Evaluation error: Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2

1: var remoteFileImport = new CSMIDServerRemoteFileImport();
==> 2: remoteFileImport.getRemoteFileAndUploadToInstance()

 

In the logs i get the following errors (screenshots in attachment):

Error 1

com.glide.db.impex.datasource.DataSourceException: Data source record for sys_data_source.dc18b6f6db2e138009948e6868961968 not found

 

Error 2:

com.glide.processors.ImportProcessorWorker: com.glide.db.impex.datasource.DataSourceException: Data source record for sys_data_source.dc18b6f6db2e138009948e6868961968 not found: com.glide.db.impex.datasource.DataSource.getDataSourceGR(DataSource.java:238)
com.glide.processors.ImportProcessorWorker.startWorker(ImportProcessorWorker.java:303)
com.glide.processors.ImportProcessorWorker.loadDataSource(ImportProcessorWorker.java:183)
com.glide.processors.ImportProcessorWorker.startWork(ImportProcessorWorker.java:104)
com.glide.worker.AbstractProgressWorker.startAndWait(AbstractProgressWorker.java:123)
com.glide.worker.HierarchicalProgressWorker.startAndWait(HierarchicalProgressWorker.java:35)
com.glide.worker.BackgroundProgressJob.execute(BackgroundProgressJob.java:54)
com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:103)
com.glide.schedule.JobExecutor.execute(JobExecutor.java:89)
com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:223)
com.glide.schedule.GlideScheduleWorker.lambda$process$77(GlideScheduleWorker.java:162)
com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:162)
com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:73)

 

 

you have it working on an Istanbul instance right? 

 

Could you give me your versions of the following 2 script includes:

CSMIDServerRemoteFileImport

 

CSRemoteFileImport

 

best regards

 

Tim

 

 

PD1
Tera Contributor

Hi Ankur/Tim,

 

Even I am having the same issue on Kingston. Never tried on other versions though. 

 

Error:

>Evaluation error: Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2

1: var remoteFileImport = new CSMIDServerRemoteFileImport();
==> 2: remoteFileImport.getRemoteFileAndUploadToInstance()

 

Thanks,

Poornima