Needed to create a Related List from knowledge articles to incidents. From an incident record this was already happening using the Attach Knowledge related list and m2m_kb_task table. I decides to use the same m2m_kb_task table and create a relationship from knowledge:
I added the new related list the knowledge table and the related incidents appears. Great!
But now there is a New button on the related list tab that when clicked takes the user to the m2m_kb_task table:
The UI action behind the New button appears to be a global script I don't want to mess with (or understand). Adding an ACL will remove the New button but then nobody can create knowledge relationships from an incident (and possibly other places).
Any suggestions how to alter the new button action, or hide from the one related tab?
Thank you
Navigate to the list control and check the Omit new button checkbox to remove the NEW button from the related list.
Navigate to the list control and check the Omit new button checkbox to remove the NEW button from the related list.
