Remove Quantity, Price, and totals from order guide

Gemma4
Mega Sage

Hi everyone,

Can I get your feedback on how to remove price, quantity and total from the order guide. I read the kb below but I was curious if there was an option to do this without editing the html code and cloning the widget? If not, I have a few questions;

 

After the clone, do I need to make any further changes to ensure the copy of the clone with the changes take effect?

If I clone the widget are there any concerns when an upgrade is performed?

Thanks for all your feedback and help!

 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718567

8 REPLIES 8

@Gemma4 Please accept solution to close the thread.

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Bharath Chintala

Hi @BharathChintala 

Thanks for the feedback. Unfortunately, when I select sc_order guide to edit there are no options to uncheck Price, total etc. See attached. Is there another widget I should try to edit

will_forster
Tera Guru

can anyone explain why this was possible on older versions as per 

Hide price column in order guide checkout - Support and Troubleshooting (servicenow.com)

 

and now it is not. 

 

this is so frustrating !

Did anyone find a solution? I'm setting up our Employee Center and since we don't use quantity, I want to hide it, without changing the OOB Widget.