Remove Quantity, Price, and totals from order guide
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07-17-2023 12:57 PM
Hi everyone,
Can I get your feedback on how to remove price, quantity and total from the order guide. I read the kb below but I was curious if there was an option to do this without editing the html code and cloning the widget? If not, I have a few questions;
After the clone, do I need to make any further changes to ensure the copy of the clone with the changes take effect?
If I clone the widget are there any concerns when an upgrade is performed?
Thanks for all your feedback and help!
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718567
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07-18-2023 06:33 AM
@Gemma4 Please accept solution to close the thread.
Bharath Chintala
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07-18-2023 06:43 AM
Thanks for the feedback. Unfortunately, when I select sc_order guide to edit there are no options to uncheck Price, total etc. See attached. Is there another widget I should try to edit
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08-14-2024 08:45 AM
can anyone explain why this was possible on older versions as per
Hide price column in order guide checkout - Support and Troubleshooting (servicenow.com)
and now it is not.
this is so frustrating !
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06-02-2025 03:32 AM
Did anyone find a solution? I'm setting up our Employee Center and since we don't use quantity, I want to hide it, without changing the OOB Widget.