Remove time stamp and user info from notification

Abinash · ‎05-30-2017

Hi,

I want to remove the date & time stamp and user info from my email notification and only want the text message. I am doing it on comment field for RITM.

Kindly help me to fix this

Thanks in advance

Chuck Tomasi · ‎05-30-2017

Your mail script would look something like this. Note, this is not a drop-in solution. You should understand what it does and make appropriate modifications for your table, field, and desired results.

var comment = current.comments.getJournalEntry(1);

var dateRE = /^\d{4}-\d{2}-\d{2} \d{2}:\d{2}:\d{2}.*\n/;

template.print(comment.replace(dateRE, ''));

View solution in original post

Rushit Patel2 · ‎07-23-2019

Hi Chuck,

Above does not work if user uses different date format. Also it does not work if comment contains 2 lines which has double linebreak.

Could you please suggest solution which is agnostice of user's datetime format and works if comment contains double line break?

Thanks,

Rushit

sowmya28 · ‎05-28-2021

Can you please guide me how to hide only the user not the timestamp.

Allen Andreas · ‎05-28-2021

Hi,

I'd recommend creating your own post on the forums for that support as this is a 4 year old, closed post.

You'll get more support in a brand new question as more will see it and engage.

Please mark reply as Helpful, if applicable. Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

vinothkumar · ‎05-30-2017

For removing time stamp from the notification uncheck the properties glide.email.append.timezone and this will remove the timezone from your notification

Chuck Tomasi · ‎05-30-2017

That sounds like it only removes the timezone, not the date/time and user.