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How to update sc_request state and stage in flow designer

Hi Team, I am working on flow designer. I have created flow designer for Catlog item. Can anyone help me below: When sc_task state is work in progess then sc_req_item and sc_request states should be work in progess. When sc_task state is closed compl...

sriram7 by Tera Contributor
  • 1353 Views
  • 1 replies
  • 0 helpfuls

Resolved! Reference fields on transform map not populating

I've got a transform map where I'm trying to update two reference fields: The 'Divisional Application Owner' comes from the 'Application Name' field, whilst the 'EUDA Name' comes from the 'EUDA ID' field. The mapping for one of the fields is:   I d...

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Attached SLA through fix script

Hi All, We have requirement to attached the SLA for the existing record and set the has breached flag depending upon the created and actual start date difference.If difference > sla duration then has breached we need to set to true else false.In the ...

Resolved! How to show assessment responses on portal page?

Hi,i have created ui action on company table and for a company record, there are assessments stored in related list.If we open as assessment record, within its related list there is assessment instance of which we can see user responses (by clicking ...

Resolved! Cross scope privilege error

Hi Team, I'm getting below error and I'm not sure what needs to be done to resolve it, can some one please guide as to how to resolve it? 

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JohnnySnow by Kilo Sage
  • 1935 Views
  • 4 replies
  • 0 helpfuls

Resolved! Reference field not showing options to some users

I have a reference field that for some reason just doesn't show any options to select for normal users - however my ITIL users can see all options without any issues. EG: Reference: Software [cmdb_ci_spkg]Qualifier: Simple No other options selected -...

Biddaum by Tera Guru
  • 5370 Views
  • 13 replies
  • 4 helpfuls

Logging in Script Include

Hello, I am using Madrid and facing an issue in logging in script include.    Code snippet of logging present in script include, which is called on form submission (through client script) : var gl = new global.GSLog("com.bt.userprov", "UserProv");gl....

Ashish75 by Kilo Explorer
  • 5098 Views
  • 2 replies
  • 0 helpfuls

Resolved! AApplication Scope Icon - Red Globe icon

Hi All I understand about the application scope when creating a custom application, but I don't understand:- Before creating a new custom application, the lab will indicate me to click the "Globe" icon > Application scope: Global > select application...

jackps by Tera Contributor
  • 1659 Views
  • 4 replies
  • 1 helpfuls

Resolved! About Approvers for Execution Plan Approval Tasks

I added an approver to the execution plan approval task in the service catalog, but when I execute the catalog item, the approver set in the execution plan approval task does not appear in the approver tab of the task. Do I need any additional settin...

Ryota by Tera Guru
  • 1027 Views
  • 1 replies
  • 1 helpfuls

Raspberry Pi 4 and ServiceNow

Hi Team, I would like to connect Raspberry Pi 4 to ServiceNow through REST API (Input from GPIO pins to ServiceNow). How can I do this? Thank you.

Community Alums by Community Alums  
  • 1691 Views
  • 3 replies
  • 4 helpfuls