Hello,We have a UI Script that creates a banner in the backend but needs to change one word of the text in different instances. What do you think is the best way to make this happen? I was thinking about creating an SYS Property with the verbiage on ...
I am trying to check if the current user is a manager of any group. I have checked if the current user is a group member of any group and it works great. I am just not sure of the table and what not to check if the current user is a manager of any gr...
Created a multi row variable set in portal: these are getting to a RITM in my requested items . from there how to map MULTI ROW VARIABLE SET variables to a custom table how to map the variables values from a MULTI ROW VARIABLE SET variables to a cus...
Great day, smart people of ServiceNow! Would you happen to know if a report is able be created in ServiceNow that shows the Notes that are added to a Time Card? I want to be able to create a report that shows me the Time Cards that have added notes o...
Hello all, Is there a way to edit the questions (aka Assessment Metrics) for a Questionnaire Template without impacting existing/in progress assessment instances (AINST)? **currently in Rome release.The requirement is to be able to edit questions (ch...
Hi I'm quite new with the plattform I'm responsible to enable Dynamic translation within my company I did a lot of test in my own service now dev instances wich went good In my own dev SN instance it is tokyo version Few weeks ago I did some te...
Team , We have 2 fields Location and Functional Process , for Location Add/remove option is showing however for functional process is not How can fix this ?Both fields having Glide_list Type , Then why this is difference ? Please help me to fix this ...
Hello everyone,I am new to ServiceNow and Document Intelligence.Currently, we are attempting to use DocIntel to process several PDF files with varying structures and formats so that we may use the extracted data in another application (perhaps puttin...
Greetings friends The below configuration works great, but it also sends a notification when the Priority is Lowered Appreciate any guidance you have on how I can prevent it from triggering when Priory is Lowered.Thank you!
I would like to know how we can call a eMail Template through a Mail Script for the purpose to have customized emails being sent through the workflow.
I was just wondering what causes amendments to a field to appear on the work notes:I've been looking at various scripts, but I can't see what's causing this logic to happen. The updates in the work notes appear for certain fields and not for others. ...
I need an after business rule to update state field based on incident state (incident_state) value on the incident table
Morning,Can anyone advise if its possible to show ideas created directly in the idea table via the portal list (see attached screenshot), and if so how would we go about it? At present only ideas created in the portal via the 'Create an Idea' widget ...
Hi Team, We have a requirement in that we need to do one-way integration with ServiceNow and Peoplesoft. If any update happens to PeopleSoft record, then those records should update in ServiceNow. Can we achieve this as a weekly job through postman?o...
I have a knowledge base (Operation Support) that contains knowledge articles where I need to update the 'Valid to' date field to 1/1/2100. I would like help with creating a background script or fix script for this. I also need to ensure that when...
