Hi All,I am using script include in report for some complex query. To make this dynamic i am taking some values from sys_properties table using gs.getProperty() method. But when i use it in script include it is not working. same script is working whe...
Greetings!My colleague and I came recently to an interesting discussion: What happens if you set an actual field of a table to inactive [sys_dictionary.active = false]?Looking up on existing discussions, I could only find the following thread: What i...
Hi All, I need to hide New and Edit button for problem creator role in the Problem Task related list in Problem form.I tried all the possible ways but still not working.PLease help me on this. Thanks,Madan
Im using script step in flow designer to create actions. However whenever I use gs to try to log, nothing gets logged. I tried using gs.log, gs.debug, and gs.info - none of them seem to work. Please see the screen shots below of the script and test...
Hi Experts,I read lot of threads in Community but could not get exactly what is needed for. Can anyone guide me how this should be proceeded as per my environment.We do not have PA and customer is looking for report where Actual Time taken for Incide...
Hi , I have a requirement that if an incident is raised by a VIP caller then the email notification should go to the group's manager . Can anyone tell me how to achieve this? Thanks in advance!
The ServiceNow documentation for eventQueue has the following parameters...3.1 eventQueue(String name, Object instance, String parm1, String parm2, String queue)Queues an event for the event manager.Parameters:name - (String) name of the event being ...
Hi All, I'm trying to use the password reset application for that i created a new process and used email and QA verification types to identify the user, is there any way to force a user to enroll in password reset on first login so that user can answ...
Hi All,How can I hide field "Shipping Address" "Special Instructions" in Service Catalog Order Guide?I've attached the screenshot for details.ThanksBest RegardsDavide
Hi All, I am trying to create an automatic ticket every month on 1st. The ticket should be created as a RITM which means it should be created from an existing catalog item (in our case "ADHOC item). it should follow the catalog item workflow. Plea...
Hi all, I have been looking to write an OnChange client script to make an attachment mandatory when a specific variable has changed. I don't want to use the onSubmit function. I also don't want to enable 'Add Attachment' mandatory on the catalog i...
How do i open another portal page in a modal? i have a single widget with many options configured on that widget, thats why i figured i should just open the page as i have the widget instance configured. heres what i have to open a widget, but no...
I have been working on several on-change client scripts to make this work, but have so far been unsuccessful. The task to make two fields that share the same table populate with their respective values, based-on the value of another field from the s...
Hi, Is it possible to use REST API with SSO authentication? I have AD which is master for user data. Service account is created into ServiceNow using AD integration (no local password). Is it possible to use this service account with ServiceNow REST ...
Hello, I have a requirement to hide an option in a custom reference field (u_technical_review_group) looking at the sys_user_group table, unless the user has a specific role). I managed to do this through the following script... javascript:var refQua...