- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-04-2021 10:55 AM
HI All - we have a workflow that utilizes the rollback utility to reopen a task based on an answer in another task. Recently we needed to add a few more tasks to the sequence, however, the requirement to reopen the task should ONLY impact the ONE task in the sequence. With rollback functionality, every single even between A and B reopens. Does anyone have any insight or tips into reopening a single task in a workflow? And doing a loop with that rather than impacting all tasks between the two?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-04-2021 11:27 AM
Here's a simplistic example that should work for you. Instead of the rollback activity, just point the path back to task A. You'll see that task A is reopened and any other tasks stay closed. After task A add a Turnstile Activity with Allowed iterations set to 1, then point the Cancel path to what should happen after task A is closed the second time, instead of going on to whatever's between A and B (A.5?)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-04-2021 11:27 AM
Here's a simplistic example that should work for you. Instead of the rollback activity, just point the path back to task A. You'll see that task A is reopened and any other tasks stay closed. After task A add a Turnstile Activity with Allowed iterations set to 1, then point the Cancel path to what should happen after task A is closed the second time, instead of going on to whatever's between A and B (A.5?)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-14-2021 02:49 PM
Were you able to test this solution to see if it meets your requirements?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-31-2021 03:28 PM
Yes! So sorry just marked your correct and thought I had replied. This was great, as you stated, you showed a simplistic version but I was able to build off that and meet the requirements. Thanks so much!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-31-2021 03:57 PM
You are welcome.