Reopen a Task in Workflow/Rollback Function

Marskh11
Tera Guru

HI All - we have a workflow that utilizes the rollback utility to reopen a task based on an answer in another task. Recently we needed to add a few more tasks to the sequence, however, the requirement to reopen the task should ONLY impact the ONE task in the sequence. With rollback functionality, every single even between A and B reopens. Does anyone have any insight or tips into reopening a single task in a workflow? And doing a loop with that rather than impacting all tasks between the two? 

1 ACCEPTED SOLUTION

Brad Bowman
Kilo Patron
Kilo Patron

Here's a simplistic example that should work for you.  Instead of the rollback activity, just point the path back to task A.  You'll see that task A is reopened and any other tasks stay closed.  After task A add a Turnstile Activity with Allowed iterations set to 1, then point the Cancel path to what should happen after task A is closed the second time, instead of going on to whatever's between A and B (A.5?)

find_real_file.png

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4 REPLIES 4

Brad Bowman
Kilo Patron
Kilo Patron

Here's a simplistic example that should work for you.  Instead of the rollback activity, just point the path back to task A.  You'll see that task A is reopened and any other tasks stay closed.  After task A add a Turnstile Activity with Allowed iterations set to 1, then point the Cancel path to what should happen after task A is closed the second time, instead of going on to whatever's between A and B (A.5?)

find_real_file.png

Were you able to test this solution to see if it meets your requirements?

Yes! So sorry just marked your correct and thought I had replied. This was great, as you stated, you showed a simplistic version but I was able to build off that and meet the requirements. Thanks so much!

You are welcome.