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‎04-08-2021 06:06 AM
Hello All,
What is best approach to migrate all the catalog items from one instance to other instance of two different companies.
The old instance is having Pairs version and with all custom tables in it.
And the new instance does not have any customizations it is kind of basic Vanilla instance.
Please suggest me the best approach to move all the configurations too.
Please help on this.
Thank you,
Priya.
Solved! Go to Solution.
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‎04-08-2021 07:50 AM
Hi,
from the list view of dictionary for that table do bulk update
1) Ensure you are in your update set
2) make all fields as active=false using Update with selected all
3) then again make those active=true
Those will be captured in update set
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-08-2021 06:17 AM
If they are all captured in an update set, you can export and import the update set to new instance.
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‎04-08-2021 06:30 AM
Hello Prateek,
so that means we will capture all the custom tables right..
And how can we move the existing records.. like existing RITM data and etc.,
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‎04-08-2021 06:36 AM
That could be a tricky one. You would have to export all the RITM's and its associated tasks.
Have you considered cloning down the instance?
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‎04-08-2021 06:47 AM
No Prateek, It is completely a different company instance all together. We are not cloning that. If we clone then the job would be so easy. But no.
Also, I have a table called workflow approvals in our present instance. and I have an option in the related links for this table as Explore REST API as below.
Is there any chance that we can use this and get all this table data to the new instance ?
If yes, could you please tell me the process.