Replication Error, Unable to subscribe to producer URL

[Yesh]

Hi Team,

I am trying to integrate the two instance using Service Bridge Application. In that when consumer creates a replication set, it is showing status message as Unable to Subscribe to producer URL. And in the producer instance also replication subscription is not made. Because of that I am unable to integrate the two instances.

Do you have any solution for this issue might be helpful for me?

Thanks & Regards,

Yasaswini

[Community Alums]

Hi @Yesh ,

The Instance Data Replication (IDR) plugin requires a separate subscription and must be activated by ServiceNow personnel.

Beginning with the New York release, IDR is supported. The IDR plugin ID is com.glide.idr. When purchasing an IDR subscription, ServiceNow, Inc. personnel also activate the following plugins that IDR depends upon:

• com.snc.db.data_replicate
• com.glide.transform
• com.glide.kmf

IDR runs in ServiceNow data centers only, which means there is no support for using IDR with on-premise instances.

To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

[Yesh]

Hi @Community Alums ,

Thanks for the reply. Those plugins were already activated. But the subscription is not happening. Don't know why. Tried many times.

Is there any other solution for this?

 

Thanks & Regards,

Yasaswini

[Community Alums · Accepted solution]

Hi @Yesh ,

 This is not because of the plugins but you need to get subsciption.