Hi Community, I'm at my wit's end here. I built a ui action and a ui page in a custom application. The UI action is successfully calling the UI page and the client script is processing and displaying the alert I configured. I have not been able to...
I am creating a flow designer for a catalog item and I want to use and IF statement to see if a field contains anything. If you look at the image you can see for condition one I have the field then is not and left it blank but don't know how to tel...
HI, On the incident form we have a client script running that uses a GlideAjax to filter categories based on a parameter on the incident form. This works nicely on the normal forms, but it doesn't work on the agent workspace. I've did some debugging ...
Hi , Anyone please explain me difference between "Restricted caller access privilege settings VS Cross scope Access ". both seems same to me.
Hi, I am trying to download a csv to Mid Server using flow designer. This csv is added as an attachment to one of change ticket. With the help of get attachment on record action, I am able to fetch the desired sys_id of the csv, but i am unable to ex...
I am looking at trying to obtain a variables label and value through a client script preferably using a for loop to go through these variables as variables for each Requested Item may not be the same.I know that you can get the variable label and val...
On the Field Map (sys_impex_entry) table, how do you use the "Variable name" field with Type = var? I'm building an Import Export Map for my icalendar email template. I want to be able to map catalog variables from sc_req_item to display in the ica...
Hi folks,We have a scoped application that requires us to send a REST Message to an appliance in our network that will return a resource queried for in XML that we will then parse. This is driven by a business rule. It's not a Discovery task per-se. ...
Looking to revise one of my old Client Scripts which depends on checking a record while the user is in a catalog item In the old CMS I would use g_form.getElement('sysparm_item_guid').value which obviously fails in the Portal, but wondered if there ...
We have a email client template which we are using for technical communication in major incidents(Sev 1/sev 2). I want to use BCC field dynamically according to Incident severity i.e, sev1/sev2. I tried mail script in htmlBody as well as in bcc but s...
Hi All, I want to popup a message /alert if user is selecting more than 8 quantity in the below drop down field(snap 1). Do I need to do the coding in HTML template or Client script or Server script ? I have find coding part for this field in HTML ...
Hi,if i clicked YES or NO button in KB ARTICLE then immediately display POP-UP box(message box) with message- Thanks for VisitingOR Make Comments box mandatory .for this i tried to check UI Macro's(it is in readonly) , UI pages bu...
When I cancelled an incident it marks the Closed field at 11/26/2019. So if I reopen that incident the Closed info is still showing 11/26/2019 and when I actually close out the incident it will still show the same 11/26/2019. So now if managers w...
How can we check if the record has an attachment in list view. As now we have to open every record to see if the record has an attachment.so want to know if record has an attachment from list view itself, how we can achieve this.
What is the difference between using the c variable and using $scope? Does it make a difference?
