Report - Incident opened more than one week

[almuhanm]

how I can get report for Incident opened more that one week or more that one month ?

[justinrgaudet · Accepted solution]

You can use the relative filter for date fields to specify any amount of time. For example, the below report will show all incidents that are not 'Closed', and were created over 7 days ago.

[almuhanm]

can you explain for me in more details what is the different between the filter that you mention in your answer and

the below filter

created   on last 7 Last , please see that attached file

[Deepak Ingale1]

It means created within last 7 days.

[almuhanm]

yes but what is the different between this and between the relative filter ?

[justinrgaudet]

There are a couple of differences.

My filter shows the incidents that were created before 7 days ago. So, incidents that were created before June 17 if it was run on June 24.
Your filter shows the incidents that were created on June 17, 18, 19, 20, 21, 22, 23, or 24 if it was run on June 24.

But that's just a matter of which options were selected.

The relative option just adds flexibility. For example, I don't think you'll find an option for "Last 22 days" or "Last 133 days". The relative option allows you to decide the interval of time when you cannot find a pre-made interval like "Last 7 days".