Report module is not visible to an itil user.

[ms_garg]

Report module is not visible to an itil user. User is having the role of ITIL but still he is unable to view the reports and report application.

[ms_garg]

Done, still not working

[sougatac]

Have you written down any ACL which can mask the existing ACL ?

[ms_garg]

No

[vinothkumar · Accepted solution]

Hello Shivangi,

Can you click on the filter icon on the application navigator as I have highlighted and change to ITIL and check it?