Report - multiple lines/trends?
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03-30-2021 07:58 AM
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03-30-2021 08:26 AM
Yes, Out of Box you can have aggregate charts.
If you want time based/trend based data, you would require Performance Analytics for whichever module you are looking at. In this case, I assume PA for HRSD, which is a separate paid subscription.
More info for PA can be found at https://www.servicenow.com/products/performance-analytics.html
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02-28-2023 04:30 PM
It is indeed possible to get trend lines(even if you dont have perf analytics). All you have to do is use a dataset and you can add multiple trend lines to the same report.
Note: you will need to create a dataset per report.
Final Report:
here is a video by Goran which explains the process of adding a dataset and multiple trends in a report. You can start from the 8 min marker:
https://youtu.be/SQACTGJJoTE?t=495
Please let me know if you have any questions. Mark this helpful if found this helpful so that others can also find it useful.