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Training Management Application

Hi, I want to know if there is any application/module offered by ServiceNow to manage Trainings and track user progress to achieve certifications. The application should support features like email notification reminders and hold details of certifica...

sheikhafsar by Tera Contributor
  • 1231 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to stop Assigned to field auto populating on HR case

Hi I am working on HRSD module. I have a requirement to stop auto populating 'Assigned To' field on HR case and subsequently HR tasks.  Currently HR cases are created with both Assignment group and Assigned to task. Need to leave the assigned to fiel...

Souvick A by Tera Contributor
  • 1447 Views
  • 2 replies
  • 0 helpfuls

HTML Field Not Showing Up on Form

I have a form with an HTML field. The text box should be visible to all users. Right now, the issue is that it is only visible to some users, and for others the text box is not showing up. I've search everywhere, and there are no ACL, no UI Policies,...

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Farah5 by Tera Contributor
  • 2530 Views
  • 3 replies
  • 1 helpfuls

Dot walking in Reporting

Hello Everyone,   I want to create a report on "sc_req_item" table. The catalog item contains valiables which is referencing to the "sys_user" table. I want to show few columns from the user table(variable field). I am not able to dot walk the variab...

anirban300 by Kilo Guru
  • 2484 Views
  • 3 replies
  • 0 helpfuls

Load data from excel in to Glide list field

Hi All,I have comma seperated users field in my excel and I'm tryingto load in to glidelist field on my table using transform map. Below is my script which I have placed under Field map in transform map but it isn't working. What am I missing?Thanks

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gani1 by Mega Contributor
  • 3213 Views
  • 3 replies
  • 0 helpfuls

Resolved! Deletion of a certain cancelled survey

Hi I have over 2000 cancelled surveys that I want to delete, however I only want to delete a certain survey but retain all other cancelled ones.  On trying to delete I get an error saying the below: Delete of AINST0010021 not allowed because of a ref...

Anita12 by Kilo Contributor
  • 4343 Views
  • 6 replies
  • 10 helpfuls

Sc Categories widget for the portal

Using the latest version of the sc categories widget on the portal, I want to clone and add to specific page. On this page, I only want it to show 1 catalog and its underlying categories. I have seen a few articles on here but they all appear to be r...

matt_a by Kilo Guru
  • 2599 Views
  • 5 replies
  • 1 helpfuls

Resolved! about the sys_domain field in the core_company?

core_company  is mentioned in the snow document  has the sys_ Domain field, but the corresponding field is not seen in the logic table of snow. What is the main reason?   snow doc: https://docs.servicenow.com/bundle/rome-platform-administration/page/...

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lei wang by Giga Contributor
  • 2876 Views
  • 4 replies
  • 0 helpfuls