Hi, I want to know if there is any application/module offered by ServiceNow to manage Trainings and track user progress to achieve certifications. The application should support features like email notification reminders and hold details of certifica...
Hello, I have to create ATF tests from smoke tests for my company. One of the tests to be created is as follows: "Naviagte to company portal and select the "Request Hardwre". Complete all the questions. It doesn't matter what you select or enter" Exp...
Hi I am working on HRSD module. I have a requirement to stop auto populating 'Assigned To' field on HR case and subsequently HR tasks. Currently HR cases are created with both Assignment group and Assigned to task. Need to leave the assigned to fiel...
I have a form with an HTML field. The text box should be visible to all users. Right now, the issue is that it is only visible to some users, and for others the text box is not showing up. I've search everywhere, and there are no ACL, no UI Policies,...
Hello Everyone, I want to create a report on "sc_req_item" table. The catalog item contains valiables which is referencing to the "sys_user" table. I want to show few columns from the user table(variable field). I am not able to dot walk the variab...
Hi All,I have comma seperated users field in my excel and I'm tryingto load in to glidelist field on my table using transform map. Below is my script which I have placed under Field map in transform map but it isn't working. What am I missing?Thanks
Hi I have over 2000 cancelled surveys that I want to delete, however I only want to delete a certain survey but retain all other cancelled ones. On trying to delete I get an error saying the below: Delete of AINST0010021 not allowed because of a ref...
Dear All, Please explain how to create 24*7 schedule for the SLA. Regards, Naga.
Using the latest version of the sc categories widget on the portal, I want to clone and add to specific page. On this page, I only want it to show 1 catalog and its underlying categories. I have seen a few articles on here but they all appear to be r...
We have a number of companies under the same umbrella i was wondering if we could all use the same instance but be able to keep the different entities separate with individual work flows and set ups
When trying to receive the Inbound payload from an external third-party application, I have used 'System Web Services->Inbound' to receive the payload. In that inbound web service, I have handled transform mapping and sent the data to a custom import...
Hi. I want to import Data Source once a day. Also, the time when importing once a day should be random. I understand that I use Scheduled Data Import, but I don't know how to do it. Help me! Thank you!
Hi All, I have created a notification on sys_approval table and "Click here to Approve Request online: ${URI}" is oob functionality which will take you to the approver page to Approva/Reject. But it is taking to RITM page. Ques 2. I have created one...
core_company is mentioned in the snow document has the sys_ Domain field, but the corresponding field is not seen in the logic table of snow. What is the main reason? snow doc: https://docs.servicenow.com/bundle/rome-platform-administration/page/...
Hi. I Created Data Source to import Incident records from a remote instance. And I am successful import. But, I am worried that the following message will be displayed. Is there any impact on this message? Thank you!
