Report Widget Redirection Configuration

[thejaswini Gopi]

Hi,

We are using "Report Widget" to show reports in Service Portal. And when we click on it it is redirecting to navigation page (<instance name>/nav_to.do?uri=%2F<table name & filter>).

But we do not want to redirect users to navigation page instead they should access list in a page with the url as shown here.((<instance name>/<table name & filter>).

Please suggest if any configuration could be done.

Thanks in advance.

[Community Alums]

Hello @thejaswini Gopinath ,

As I understood that you don't want to redirect user to native instance/platform and show list in Service Portal only. So 1st create some custom page and add data table widget where list of records will be shown.

Then use following URL in Set redirection -

/portaname?id=pageId&table=tableName&filter=filterConditions&view=viewName 

Ex. /sp?id=portal_report&table=incident&filter=active=true&view=default.

Regards,

Akshay

[thejaswini Gopi]

Hi @Akshay Kangankar 

Thanks for reply.

And we are using "report widget" to show bar/pie chart.

when we drill down bar/pie chart it is redirecting to navigation page(nav_to.do?uri=%2F) but we want to open in a page without (nav_to.do?uri=%2F) navigation page  in a url.

example:

Current url : <instancename>/nav_to.do?uri=%2F<tablename><query>

Required url : <instancename>/<tablename><query>

[Community Alums]

Hello,

I don't think so it's possible, to show report we need some page on the instance. If it's removed how can one shows that report. Pages contains same OOTB widget where data is being shown.

Regards,

Akshay