report widget servicenow

[brendanwilson84]

Hi Guys

I am using the report widget in service portal with the report as single score, it looks good. However, when the user clicks on it it takes them to list of records.

How can i stop that happening and just have it for display value

Clicking takes me to

[malaisamyj]

Hi Brendan,

Create multiple Report drill down same as report for the same report . Then it will not allow user to get into list of records.

Thanks,

Malaisamy

Make if its helpful.

[brendanwilson84]

Hi Callum

No there is an out of box report widget called "Report"

[Callum Ridley1 · Accepted solution]

Ah OK, I think that was recently released as ServiceNow hadn't previously included a report widget. If the OOB widget doesn't have the functionality you want then you could install the one I just shared with you, submit an enhancement request to ServiceNow or write your own widget / copy and edit the OOB widget.

If you are just after "Single Score" Reports, it's a pretty simple widget to write yourself as all it is really is a GlideRecord Query Row Count. Infact, I did just that myself a few months ago. Picture below.

[brendanwilson84]

thank you callum

[brendanwilson84]

Coding and writing widgets isnt my strong points, would you mind sharing the code