Reporting on Interactions when it has been passed to a Lvl 2 team

[White Wolf]

I have a use case when i need to report the Number of after-hours callouts or items sent to a Lvl 2 team to process.

My requested field but i cant pull the related Inc/Task ID

how do i pull this data out?

[Maik Skoddow]

Your question is not clear enough. Please provide more details and especially screenshots to understand you better,