Require attachment if a field is "Yes" and attachment is missing.

[galavodasal]

Hi all,

We have an existing script to require an attachment upon submission which works,   but we're trying to tweak the same script for a new catalog item.

The new catalog item will require an attachment upon submission if a certain field's value is "yes". Here's the script:

function onSubmit() {
   try { 
   var attachments = document.getElementById('header_attachment_list_label');
var contract = g_form.getValue('signed_pricing_contract');   
   if (attachments.style.visibility == 'hidden' || attachments.style.display == 'none' && contract == 'yes') {
   alert("Please be sure to attach all required documentation prior to submitting your request");
   return false;
   }
} catch(e) {
   if ((this.document.getElementsByClassName('get-attachment').length == 0) && contract == 'yes') {
   alert('Please add the required attachment before submitting this request.');
   return false;
}
} 
}

The && contract == 'yes' part isn't working as expected. Can someone point out what is incorrect?

[shloke04]

Hi,

Can you try something like this as mentioned below:

Script:

function onSubmit() {

  //Type appropriate comment here, and begin script below

  var value= g_form.getValue('vnet');       //Replace your Variable Name here in place of vnet

  if(value=='true')

  {

  var cat_id = gel('sysparm_item_guid').value;

  var rowcount=0;

  //alert(request_type);

  //alert(category);

  var gr = new GlideRecord("sys_attachment");

  gr.addQuery("table_name", "sc_cart_item");

  gr.addQuery("table_sys_id", cat_id);

  gr.query();

  while(gr.next())

  {

  rowcount++;

  }

  if(rowcount<1){

  alert("Attachment(s) is Missing!!");

  return false;

  }

  }

}

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

[galavodasal]

Thank you, this works well in the normal platform but it doesn't seem to work in the Service Portal. Are you using this script in the new Service Portal?

[Sai Anna]

for service portal use callback function in gr.query()

Example:

var que = new GlideRecord('incident');

que.addQuery('number','IN','INC00001,INC00002');

que.query(queResponse);

function queResponse(que) {

while(que.next()) {

//do something....

}

}

Thanks,

Sai

[galavodasal]

Thanks for your help, once I saw this thread I got it going.

Require attachment for catalog item in Service Portal

[amlanpal · Accepted solution]

Hi Alexander,

Hope you are following this thread: Require attachment for catalog item in Service Portal. If so, please create a new UI Script as below and modify your existing onSumbit Catalog Client Script.

UI Script:

API Name:GlobalCatalogItemFunctions

Script:

function getSCAttachmentCount() {

  var length;

  try {

  length = angular.element("#sc_cat_item").scope().attachments.length;

  } catch(e) {

  length = -1;

  }

  return length;

}

onSubmit Catalog Client Scrip:

function onSubmit() {

  var contract = g_form.getValue('signed_pricing_contract');

  if(contract == 'Yes'){

  try { //Works in non-portal ui

  var attachments = document.getElementById('header_attachment_list_label');

  if (attachments.style.visibility == 'hidden' || attachments.style.display == 'none' ) {

  alert('Please attach atleast one attachment to proceed');

  return false;

  }

  }

  catch(e) { //For Service Portal

  var count = getSCAttachmentCount();

  if(count <= 0) {

  alert('Please attach atleast one attachment to proceed');

  return false;

  }

  }

  }

}

Although I would like to encourage you to follow this thread along with: Script Include & Catalog Client script Working properly in GLOBAL application but doesn't work in SC...

I hope this helps. Please mark correct/helpful based on impact