We created an SMS notification (push notification) for the incident table and included the variables in the SMS alternate space for it to trigger an SMS notification. I am new to deeplinks , For testing purposes, we created a deeplink via background script i.e
var deepLinkGen= new global.MobileDeepLinkGenerator('Agent');
var ab = deepLinkGen.getFormScreenLink(' form_screen_id', 'incident', 'incidentsysid');
gs.print(ab);
It worked fine for a specific record, where the incident record was automatically opening in the agent app. But I need to implement it in push notifications in the SMS alternate space.I could not find code examples or variables that can be used. Any help will be appreciated.
