Resolve a ticket from a task table saved as a favorite, it no longer takes you back to previous page

[wefw]

Hi,

I resolve a task from the filters saved, it is redirecting back to the home page rather than the same favorites table i have chosen.

I would want to navigate back to the table from my favorites than the homepage.

for example, if we open a task from "My Tasks: Open" (saved as Favorite) and then resolve it, it doesn't take you back to the "My Tasks: Open" list. it's taking to homepage. we now have to open the task into a new tab and resolve it in the new tab, then you still have the task list open in another tab etc.
If the filter is changed on the favourite, then it fixes the issue? Please can this be looked into as to why it is happening?

[Robert H]

Hello @wefw ,

Please show us the script of the UI Action that you use for resolving the tasks.

Regards,

Robert

[wefw]

This is only happening for favorites list.
If we opening normally and resolving the task then it is working fine, as it is taking to list view. But when we opening task from Favorites

selecting a task in same page and resolving then it is not taking back to list view. it's taking to homepage

[Robert H]

Hello @wefw ,

Please add one more line to your updateTask function:

function updateTask() {
    current.state = 8;
    current.update();
    action.setRedirectURL(current);
}

Regards,

Robert 

[wefw]

Hi Robert it's not going to previous page which is My Task Open List view. Here after adding the line and resolving the task its staying in same page