Resolved incident should be closed after 72 hrs

sonita · ‎09-06-2016

I have this requirement to -->Resolved incident should be closed after 72 hrs

is there an out of the box business rule?

BALAJI40 · ‎09-06-2016

go to system properties -> system

we fill find one property

Number of days (integer) after which Resolved incidents are automatically closed. Zero (0) disables this feature.

we can give the days: 3

sonita · ‎09-06-2016

Thank you all

Kalaiarasan Pus · ‎09-06-2016

If the question is answered, please close it.