REST API Polling
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06-03-2016 07:13 AM
Does ServiceNow have any usage volume restrictions on calls into its JSONv2 REST API?
We're designing a service catalog portal where polling may be involved to dynamically update data on the page.
I noticed that SN out of the box polls the /amb/connect path ever 30 secs... so hopefully our planned usage pattern won't be out of the norm
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Scripting and Coding
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06-03-2016 07:16 AM
I have never noticed any restrictions.
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06-03-2016 07:18 AM
I do not believe there are any restrictions, but you will want to monitor the load the polling places on your instance. Your instance could become sluggish if you poll too often or to many people polling at the same time.
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06-03-2016 07:19 AM
