REST API Request for Catalog Item

[snowblind]

Hi,

How do I submit a request for a catalog item via REST?  Here's why I tried:

$> curl -v -u 'snowid:snowpass' --header "Content-Type: application/json" --request POST --data-binary @Internal-SSL-Certificate-Request.json https://company.service-now.com/api/sn_sc/servicecatalog/items/cdf6d374c3d0fd90cc253bee05013113/submit_producer

That yields:

{"error":{"message":"Record Producer does not exists","detail":""},"status":"failure"}

[Sainath N]

@snowblind : Below is the HI article that explains the steps in detail for this use case.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686272

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[snowblind]

Those are the steps I followed.  That didn't work.

[Sainath N]

@snowblind : Please make sure that the sys_id is correct and the service account you are using has sufficient privileges to take the action. Try to see if it works for any other catalog (just to test API call)

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[Danish Bhairag2]

Hi @snowblind ,

Please try this link

https://www.servicenow.com/community/itsm-forum/how-to-submit-a-record-producer-via-rest-api-explore...

Also make sure u have provided correct sys I'd of the record producer/catalog item

Thanks,

Danish