How to submit a record producer via rest api explorer

Harshit Jamwal1 · ‎09-18-2020

I have a standard change template created via record producer. I want to create the standard change via REST API explorer. Can anybody help me with this. It is real urgent.

Ankur Bawiskar · ‎09-19-2020

Hi Harshit,

Adding to Pradeep's point with example and how to send the data.

Note: ensure you give your instance name and sys_id of record producer

HTTP Method: POST

Endpoint: https://instanceName.service-now.com/api/sn_sc/servicecatalog/items/fae4d9be4fd98c10fc11fa218110c7bd/submit_producer

Request Body: key-value json pair

key -> name of variable

value -> value you want to set for that variable

{"select_option":"Option 1","description":"my description from API"}

Screenshots:

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎09-18-2020

Hi,

there is no OOB API which supports this as against Cart API which allows to submit catalog item from API

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Harshit Jamwal1 · ‎09-18-2020

How ca we acheive create a ticket Ankush via rest api explorer. Is there a way?

Pradeep Sharma · ‎09-18-2020

Hi Harshit - Here are the API's related to record producer https://developer.servicenow.com/dev.do#!/reference/api/paris/rest/c_ServiceCatalogAPI#servicecat-PO...

Pradeep Sharma · ‎09-20-2020

Hello Harshit - Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.