Restart New Workflow following activity count exceed

[Sam Ogden]

Hi All,

On our Normal Change we have a ticket that has had its workflow cancelled as it has exceed the activity count.

This count was just set to the default of 100.   We are going to adjust this figure.

For the ticket that had the workflow cancelled how do we get the amended workflow to start on this record?

Has anyone got any example script on how to achieve this?

Thanks

Sam

[Sam Ogden]

Thanks for this and your other reply

[ajit_mallick]

See the below post, and the last reply. These steps should help you to recover the cancelled workflow.

Resuming a Cancelled Workflow