Restrict knowledge articles of particular knowledge base to be visible in ESC portal

Sweta1012
Tera Contributor

‎01-04-2024 11:09 AM

Hi everyone,

I have a requirement that whenever searches for any article belonging to a particular kb, it should not be visible in search results of Employee Center (ESC) portal. I only want certain knowledge base articles to be visible in ESC portal and for rest KBs, the articles should not show up in the search results pf ESC Portal. Can anyone guide me how to achieve that?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-04-2024 11:11 AM

Hi @Sweta1012 

 

https://www.servicenow.com/community/developer-forum/how-to-restrict-the-knowledge-articles-in-the-p...

 

https://www.servicenow.com/community/service-management-forum/how-can-we-restrict-some-knowledge-art...

 

https://www.servicenow.com/community/developer-forum/restricts-knowledge-articles-to-appear-in-self-...

 

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Dr. Atul G. - Learn N Grow Together
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