Restrict the users to access the portal page or catalog item if they are not part of the record

[Amit Rao]

Hi Experts,

Issue - the other users who are not part of the record can still view the page or catalog item associated with it,

they should get an 'Access Denied' error.

When a user tries to open the catalog item and is part of the record then user is able to view the record details which is expected but this user shares this page link to other user who is not part of the record and the other user is able to view the page and catlog item.

Users that should be able to a access  the item:
Manager (u_manager)
Program manager(u_prg_manager)
Lead(u_lead)

[Rafael Batistot]

Hi @Amit Rao 

See the solution here commented by Revanth Karra

https://www.servicenow.com/community/developer-forum/how-to-restrict-users-from-viewing-catalog-item...

[Amit Rao]

Hi, thanks for reply,
i have gone through the solution provided which is typically a restriction of catalog item viewing but i dont want the user to restrict viewing of catalog item.
i want to check whether the logged in user is part of the record? if no then give 'Access Denied" and dont give access to catalog item.