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‎06-05-2025 05:58 AM
I'm creating scripted rest api and I want to return a filed that is HTML in plain text
(function process(request, response) {
var searchText = request.body.data.text;
if (!searchText) {
response.setStatus(400);
response.setBody({ error: "Missing 'text' parameter" });
return;
}
var result = [];
var gr = new GlideRecord('kb_knowledge');
gr.addEncodedQuery('textLIKE' + searchText + '^workflow_state=published');
gr.query();
while (gr.next()) {
var htmlText = gr.getValue('text') || '';
// ✅ Strip HTML tags safely using regex
var plainText = htmlText.replace(/<[^>]*>/g, '');
result.push({
title: gr.getValue('short_description'),
article_body: plainText.trim()
});
}
response.setStatus(200);
response.setBody(result);
})(request, response);
still no luck
Solved! Go to Solution.
1 ACCEPTED SOLUTION
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‎06-05-2025 06:16 AM
try to strip the tags
use this
(function process(request, response) {
var searchText = request.body.data.text;
if (!searchText) {
response.setStatus(400);
response.setBody({
error: "Missing 'text' parameter"
});
return;
}
var result = [];
var gr = new GlideRecord('kb_knowledge');
gr.addEncodedQuery('textLIKE' + searchText + '^workflow_state=published');
gr.query();
while (gr.next()) {
var htmlText = gr.getValue('text') || '';
// ✅ Strip HTML tags safely using regex
var tmp = new GlideElement();
tmp.setDisplayValue(htmlText);
var plainText = tmp.getDisplayValue().replace(/<[^>]*>/g, '');
result.push({
title: gr.getValue('short_description'),
article_body: plainText
});
}
response.setStatus(200);
response.setBody(result);
})(request, response);
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
5 REPLIES 5
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‎07-22-2025 07:31 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader