Risk Assessment popup not working

[cadette]

Hi,

I am currently on Fuji release.

Last week, I was able to create a Risk Assessment and have it pop up on the RFC form when select "Fill out Risk Assessment". However, this week, the popup is not happening. Here is the result:

Has anyone else been experiencing this?

Thanks in advance!

[Michael Fry1]

Was anything changed? Were the Risk Conditions or Risk Assessments removed by mistake? Did you try clearing the cache (cache.do)?

[cadette]

Well, here is a history of what happened:

I have created a Risk Assessment in GLOBAL application pointing toward the Change_Request table.

However I have a custom application that I wanted everything to go under, so I created a new Risk Assessment in the new application and pointed it toward the custom table I extended from Change_Request. I think deleted the old Risk Assessment in GLOBAL. The popup would not work. So I pointed it back at the Change_Request table, no luck. I then re-created the old risk assessment in GLOBAL to see if I could get it back but no.

Next step, I enabled the risk plugin on another DEV instance. Same thing is occurring but a different error was found. Here is what Inspect reported on the first instance:

It appears that things are working as expected in the other DEV instance today, however. Any input on this one?

Thanks!

[Michael Fry1]

Are they out of the box questions? Maybe you could just reload the plugin (Change Management Risk Assessment) and it will right things.

[cadette]

Yeah, we tried that yesterday, with no success.

It is my understanding you can "remove" the plugin, just reload it, is that correct?